Refund Policy

Due to the digital nature of our items there are NO REFUNDS on items delivered electronically. Please read and understand each product's descriptions carefully. Our resources have been designed by well-qualified and highly experienced teachers and have been successfully implemented in classrooms. From the Pond pride ourselves on the exceptional quality of our products. If for any reason, you are dissatisfied with the resource/s you have purchased, please contact us within 7 days of their receipt and we will arrange for a replacement resource to similar value. By purchasing these items, you accept this policy.